You may want to check and close any additional Launchers.Ĭlick the System Tray near the date and time on the Windows task bar. By default, the RSI RSI Launcher only minimizes to the system tray when you click X to close. It's possible you may have multiple Launchers open. Just in case, fully close the Launcher and make sure the file is definitely removed from (install drive)\Program Files\Roberts Space Industries\StarCitizen\LIVE. This also helps to keep login information updated. Helpful note: The logindata.json file generates and deletes when the RSI Launcher is open. Open the Launcher and try logging in again with your Login ID and password!
Fully shutdown your computer. This fully clears any remaining Windows memory cache with incorrect or corrupt information. Locate the folder: (install drive)\Program Files\Roberts Space Industries\StarCitizen\LIVE. It's possible your USER content needs to be rebuilt. If you are tight on space, you may encounter issues when performing Star Citizen updates or file verification. If you do not have enough space, the install may not complete. At least 60GB of space for the RSI Launcher and Star Citizen. Make sure to check the available space on your current drive before installing. Running and Installed Application ConflictsĬurrently, the RSI Launcher does not verify the amount of available and required harddrive space against the drive you select. Cannot retrieve Update Manifest - code 0x1004. We track entered and contributed reports to provide information directly to development and QA. The issues can have underlying errors involving your system specs, network configuration, Internet Service Provider (ISP) settings, and graphic card / GPU issues.Īlways search the Issue Council when you encounter a crash or issue. The RSI Launcher may encounter a variety of errors and issues when installing, updating, and launching the game.
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